Please ensure you have active internet and a strong connection. If you’re logging in with a voucher or data token, ensure it’s still valid. You can check this on your web dashboard where you generated it.
Please ensure you have active internet and a strong connection. If you’re logging in with a voucher or data token, ensure it’s still valid. You can check this on your web dashboard where you generated it.
To log in to your device without funding your wallet, you must generate a data token from your dashboard. Or you can set your bill rate to ZERO and use your mobile app account email and router code (from the mobile app).
If our device frequently resets to personal mode, our technicians would examine the device to determine how best to solve the reset problem. Please contact us via our channels; Telegram, Instagram, Twitter, email or LiveChat on https://tawk.to/wicrypt to enable us to assist further.